Social media administrators are expected to follow all copyright and intellectual property laws when posting to any social network. Always get permission to use copyrighted material, and always give credit for the material. UPPS 01.04.27 contains a detailed description of this policy.
Don't post repetitive content frequently.
Emojis may or may not be appropriate for your social media account depending on the account’s purpose and voice. For example, emojis would be more appropriate for a student-run organization than for an English Department account. Make sure your use of emojis matches the voice and tone you’ve chosen for your account, and be consistent with your use of emojis.
Exclamation points have a different connotation on social media than they do in print. You may use exclamation points on social media to convey friendliness and excitement and soften the voice of your messages, but limit your exclamation points to one per sentence.
Be careful when posting from your phone in order to avoid typos. Always take an extra moment to look over your post again. If possible, get someone else to review your post before sending it.
Do not post QR codes on social media. QR codes are not effective online. Please use links instead.
Be aware of major news and how events might affect your posts. This is especially important for any posts scheduled in advance. In the event of a major tragedy, you don’t want to accidentally post something that would seem insensitive or inappropriate.
You’re encouraged to follow the university’s Editorial Style Guide when possible, but Twitter’s character limit means some of these rules are flexible. Here are some Twitter-specific guides to style.
You may use the symbol “&” instead of the word “and” if necessary.
Contractions are acceptable.
The transfer student welcome will be Wed. from 11am-1pm on the 2nd floor of the LBJ Student Center. Read more here: http://t.co/i9a1t9JX4u— Texas State Official (@txst) August 24, 2015
Financial aid refunds begin processing today. Please allow 24-72 hours for processing. Visit http://t.co/eGQ96bWmBj for more details.— Texas State Official (@txst) August 17, 2015
Please use approved hashtags. Using the correct hashtags will maximize the reach and effectiveness of your tweet.
|#txst||For general posts regarding Texas State University|
|#txst20, #txst21, etc.||For posts intended to engage students of a particular graduating class|
|#EatEmUpCats||For posts regarding athletics or student, faculty or staff achievements|
|#beabobcat||For posts regarding admissions or student, faculty or staff achievements|
Note: Use all-caps #TXST at the beginning of a sentence or before a proper noun; use lowercase #txst in other cases.
When creating a hashtag for an event, be sure that it contains a connection to the university.
Before using a trending hashtag, make sure you understand how the hashtag is being used and if tweets using that hashtag are appropriate for your audience.
Try to use hashtags in an organic way whenever possible, but it is OK to tag them at the end of your tweet if you need to reach a certain audience.
Use URL shorteners such as bit.ly or those built into platforms such as Hootsuite to shorten links.
Mention active user accounts whenever possible in place of the organization’s name, such as @KTSW_899 instead of KTSW 89.9.
You can start a tweet with @username and your followers will see it, but replies are still semi-private.
Be familiar with how @replies work. Learn more here.
It is not necessary to put a period at the beginning of every @reply.
There are no character limits on Instagram, but brevity is encouraged. Follow the Editorial Style Guide when writing posts.
Like Twitter, stick to approved hashtags and have a proper understanding of what trending hashtags are being used for before posting. See Twitter for more on hashtags.
If you see a photo you’d like to share, contact the person who posted the photo and ask them for permission to use the photo. Always credit the original user.
All Editorial Style Guide rules apply when posting on Facebook. There is no character limit, but you’re encouraged to keep posts short. Keep in mind that not everyone will see your posts in a timely manner.
When posting a link, delete the text of the URL from your post after the preview appears. Example: